TIBU Health is an omnichannel healthtech platform transforming patient access to healthcare across Africa, serving 60,000+ patient encounters through physical and digital channels. Its mission is to leverage technology to streamline the patient journey and reorganise how services are delivered to better connect patients to services and professionals at a time and location of their choosing.
- Led full technology transformation from virtual-only to omnichannel model, architecting and overseeing delivery of mobile app, EHR system, patient portal, appointment scheduling, and logistics management platform across 8+ physical clinics.
- Managed engineering team of 5+ developers and contractors, establishing best practices in Agile delivery, code review, and CI/CD pipelines.
- Designed and implemented cloud-based EHR system (AWS) with role-based access control, audit logging, and HIPAA-aligned data governance, supporting complex patient care workflows and 1M+ clinical records.
- Built real-time appointment and queueing system processing 200+ daily bookings, reducing average wait times by 40% and improving patient satisfaction scores by 35%.
- Established chronic disease management program with digital tracking, automated reminders, and provider dashboards, improving patient adherence rates by 28%.
- Implemented internal logistics dashboard providing real-time visibility into clinic operations, inventory, and resource allocation, reducing manual coordination overhead by 50%.
- Led cloud infrastructure strategy, migrating from shared hosting to AWS multi-region architecture, achieving 99.5% uptime SLA and enabling scalable growth.